I design systems that help people make reliable decisions in complex environments.
"I translate complex processes into systems that support clarity, accountability, and long-term usability."
My work sits at the intersection of operational complexity and human decision-making. I design for environments where the stakes are real: healthcare staffing, infrastructure reporting, public safety systems, where poorly structured information leads to tangible failures. Rather than simplifying complexity away, I focus on the structural patterns beneath it so users can reason clearly, trace decisions, and maintain trust in what they're seeing under pressure. I've operated as a sole design function, as a design lead across multiple teams, and as the person who defined what good UX looked like institutionally. The through-line is the same: systems that hold up when the work gets hard.
Open to staff and senior product design roles, particularly in complex operational domains where design judgment and systems thinking matter more than visual polish.
Email hello@stephenzerne.com → LinkedIn linkedin.com/in/stephenzerne →Actively looking. Staff or senior IC roles in product design or UX. Remote strongly preferred, open to hybrid. Available now.